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Issue Date
Title
Author(s)
2010-06-01
Salesperson’s Karma Orientation: A Conceptual Framework and Research Propositions
Singh, Ramendra
;
Singh, Rakesh
2010-04-01
SALCUSTOR: A multi-dimensional scale for salesperson’s customer orientation and implications for customer-oriented selling
Singh, Ramendra
;
Koshy, Abraham
2010-05-01
Impact of apologetic vs. defensive selling strategies under negative corporate publicity: Exploring the role of customer trust and gratitude
Singh, Ramendra
;
Xie, Yi
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Koshy, Abraham
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Singh, Rakesh
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Xie, Yi
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construct
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customer orientation
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ethical climate
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karma
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karma orientation
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reliability
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Salesperson
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scale development
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