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Issue Date
Title
Author(s)
2017
Follow the herd or be myself? An analysis of consistency in behaviour of reviewers and helpfulness of their reviews
Gao, Baojun
;
Hu, Nan
;
Bose, Indranil
2019
What do hotel customers complain about? Text analysis using structural topic model
Hu, Nan
;
Zhang, Ting
;
Gao, Baojun
;
Bose, Indranil
Discover
Author
1
Zhang, Ting
Subject
1
Customer dissatisfaction
1
Online hotel reviews
1
Structural topic model
1
Text mining
1
Tripadvisor
Date issued
1
2017
1
2019
Has File(s)
2
false