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Title: Facilitating Trade and Global Competitiveness: Express Delivery Services in India
Authors: Mukherjee, Arpita
Pal, Parthapratim
Mitra, Subrata
Goswami, Ramneet
Dutta, Souvik
Issue Date: 2012
Publisher: AR-IIMC
Oxford University Press
New Delhi
Abstract: This book provides a detailed analysis of the express delivery sector globally and in India, using country-wide primary surveys and in-depth interviews of express delivery companies, their clients, employees, government officials, sector experts, and other stakeholders-freight forwarders, custom clearance agents, transporters, and industry bodies. Highlighting its growth potential in the context of trade barriers, it assesses the contribution of this sector to economy, trade and employment. Examining how this sector has evolved and how it has been addressed in multilateral/bilateral negotiations, this book suggests negotiating strategies for the Indian government. Evaluating the impact of impending regulations on India's trade and global competiveness, it offers policy recommendations to improve productivity, efficiency, and global competiveness of the sector and the Indian economy as a whole.
Description: Subrata Mitra, Department of Operations Management, Indian Institute of Management Calcutta, Kolkata
Appears in Collections:Operations Management

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