Managerial Transformation for TQM: Indian Insights

Abstract

The paper outlines an indigenous approach to managerial transformation for TQM primarily based on the classical wisdom literature of India. It lays emphasis on the transformation of the subjective domain of the individual as a prior requirement for ensuring quality in other dimensions of the organization. An indepth exploration of a model of the human being, purpose of life and meaning of work have been attempted with specific methodological implications for the individual and the organization. Finally, it provides directions for a transformational HRD endeavour covering issues like personality development, leadership, teamwork and communication for TQM effectiveness.