Meaningful exit interviews: Building a positive employee experience alongside organizational brand

Abstract

Exit interviews have been in place for a long time in organizations, primarily used for gauging why an employee is resigning. One idea was to use it as a retention strategy and convince employees to stay back by providing some perks and benefits. However, an employee with a bitter experience, lured to stay back with a handsome increment, continues to harbour antagonistic sentiments about the organization and will eventually leave for a better opportunity. Unarguably, exit interviews as a reactive measure to troubleshoot problems remain a short-term solution to deepseated issues.