Please use this identifier to cite or link to this item:
Full metadata record
DC FieldValueLanguage
dc.contributor.authorChoudhury, Ujjal-
dc.descriptionBiosketch: Ujjal Choudhury is a BFSI professional with more than 45 years of professional experience. He has worked with financial institutions and advisory services firms in India and abroad and currently works as an independent consultant for development partners in the areas of development with a focus on access to finance, strategy and operations, and risk management. He graduated with Honours in Economics from Presidency College, Calcutta and obtained his Master’s in Economics from Calcutta University. A recipient of the British Council India Chevening Scholarship for Senior Executives, he is a graduate of the first batch of IIMC's Certificate Program in General Management (1981-83); and later obtained his PGDBM from IIMC in 1995.en_US
dc.description.abstractReputation is one of the key drivers of the performance of any entity. It encompasses the entire ecosystem of stakeholders of an economy, with a country’s reputation at the apex, and cascading down with strong interlinkages among all constituents. A strong positive reputation allows corporate entities to attract human resources and cheaper capital, price their products at a premium that increases profitability, and develop longterm relationships with customers and supply chain partners. As of 1 January 2012, reputation accounted for nearly 26% of the total market capitalization of the S&P 500 (Cole. 2013). Damage to reputation can therefore impact the performance of any ongoing concern, and risks to reputation have to be managed effectively to deliver value to all stakeholders. The impact of a risk event in financial services can have far-reaching consequences and affect the economy through a ripple effect, as demonstrated during the various financial crises, recent and remote. These have ultimately had a bearing on the reputation of the sector and impacted it negatively. The financial services sector suffers from a marked trust deficit between the participants on the demand and supply sides. Globally, the Edelman Trust Barometer 2021 indicates that trust in the financial services industry is the lowest, a trend that has continued over the last 10 years despite registering an improvement during the decade.en_US
dc.publisherThe Financial Research and Trading Laboratory, IIM Calcuttaen_US
dc.subjectReputational risken_US
dc.subjectFinancial servicesen_US
dc.titleReputational Risk in Financial Services – The Need for a Greater Focusen_US
Appears in Collections:Issue 2, December 2022

Files in This Item:
File Description SizeFormat 
Reputational Risk in Financial Services.pdfReputational Risk in Financial Services – The Need for a Greater Focus12.34 MBAdobe PDFView/Open

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.