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dc.contributor.authorBhattacharyya, Biswa N.
dc.identifier.issn0304-0941(print version)
dc.descriptionBiswa N. Bhattacharyya, Senior Professor, Chief Researcher & Training Advisor, Institute of Banking Studies, Kuwait, p.55-62
dc.publisherIndian Institute of Management Calcutta, Kolkataen_US
dc.relation.ispartofseriesVol. 18;No.1
dc.titleResearch report - Evaluation of Customer Service in Banking Industryen_US
Appears in Collections:Issue 1, January-March 1991

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