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Title: Research report - Evaluation of Customer Service in Banking Industry
Authors: Bhattacharyya, Biswa N.
Issue Date: 1991
Publisher: Indian Institute of Management Calcutta, Kolkata
Series/Report no.: Vol. 18;No.1
Description: Biswa N. Bhattacharyya, Senior Professor, Chief Researcher & Training Advisor, Institute of Banking Studies, Kuwait, p.55-62
ISSN: 0304-0941(print version)
Appears in Collections:Issue 1, January-March 1991

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