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dc.contributor.authorNath, Prithwiraj
dc.contributor.authorPal, Manabendranath (Supervisor)
dc.contributor.authorRoy, Sudas (Supervisor)
dc.date.accessioned2021-09-01T03:17:48Z-
dc.date.available2021-09-01T03:17:48Z-
dc.date.issued2002
dc.identifier.urihttps://ir.iimcal.ac.in:8443/jspui/handle/123456789/3511-
dc.descriptionCall No: 658.8 NAT
dc.descriptionAccession No. TH78
dc.descriptionPhysical Description: viiip., 164p,29cm.
dc.descriptionSubject Area/Academic Groups: Marketing
dc.descriptionMembers, DPR Committee: S. Roy
dc.descriptionChairperson: M.N. Pal
dc.publisherIndian Institutte of Management Calcutta
dc.subjectMarketing
dc.titleA Multidimensional approach to measure efficiency of a service firm and the impact of quality on firm performance
Appears in Collections:Marketing

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