Please use this identifier to cite or link to this item:
https://ir.iimcal.ac.in:8443/jspui/handle/123456789/2839
Title: | Negotiation During Complaint: A Conceptual Model For High- Involvement Products |
Authors: | Kaur, Gunjeet |
Issue Date: | Dec-2002 |
Publisher: | Indian Institute of Management Calcutta, Kolkata |
Series/Report no.: | Vol.29; No.2 |
Description: | Gunjeet Kaur, Reader, University of Delhi, and Consultant, Amulet Group Of Companies. p.1-20 July- December, 2002 Issue Editor - Anindya Sen |
URI: | https://ir.iimcal.ac.in:8443/jspui/handle/123456789/2839 |
ISSN: | 0304-0941(print version) |
Appears in Collections: | Issue 2, July-December 2002 |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
Negotiation During Complaint-Resolution .pdf Until 2027-12-31 | Negotiation During Complaint: A Conceptual Model For High- Involvement Products | 7.61 MB | Adobe PDF | View/Open Request a copy |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.