Please use this identifier to cite or link to this item: https://ir.iimcal.ac.in:8443/jspui/handle/123456789/2732
Title: Customer Satisfaction : A Comparative Analysis of Public and Private Sector Banks
Authors: Aurora, Sangeeta
Malhotra, Minakshi
Issue Date: Dec-1997
Publisher: Indian Institute of Management Calcutta, Kolkata
Series/Report no.: Vol.24;No.1-4
Description: Sangeeta Aurora, Research Fellow. Deptt. Of Commerce & Business Management Guru Nanak University Punjab
p.109-130
January-December, 1997
Issue Editor - Anup Sinha
URI: https://ir.iimcal.ac.in:8443/jspui/handle/123456789/2732
ISSN: 0304-0941(print version)
Appears in Collections:Issue 1-4, January-December 1997

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