IT for the informal sector in developing countries: A broader perspective

Abstract

Although the informal sector's presence in the developed world is by no means meagre, the themes and issues related to information technology (IT) for this sector in the developing country contexts seem stark and deeply contrasted with those relating to the informal sector in developed countries. Solutions which attempt to exploit the potential of IT for the informal sector have thus far been either knee-jerk, ad-hoc, or have mimicked those targeted at the formal sector. However, technology tools available today can accelerate, catalyze, and go beyond the conventional straight-jacketed technology, economic, and policy solutions for the informal sector. The papers in this special issue reflect this theme and attempt to present a glimpse of the possibilities for achieving and the challenges in effecting such solutions. © 2019 John Wiley & Sons Ltd