Please use this identifier to cite or link to this item:
Full metadata record
DC FieldValueLanguage
dc.contributor.authorDebnath, Pragna
dc.contributor.authorHaque, Saniul
dc.contributor.authorBandyopadhyay, Somprakash
dc.contributor.authorRoy, Siuli
dc.descriptionDebnath, Pragna, IIEST, Shibpur, India; Haque, Saniul, IIEST, Shibpur, India; Bandyopadhyay, Somprakash, Indian Institute of Management, Calcutta, India; Roy, Siuli, Heritage Institute of Technology, Kolkata, India
dc.descriptionISSN/ISBN - 24113387
dc.description.abstractUse of social media has established itself as one of the important information carriers in the field of disaster management. However, use of Twitter and Facebook by victims, first responders and others generates information that is varied, unstructured and unreliable. On the other hand, NGOs, operating in the disaster area, are often involved in intra-organizational communication using messaging apps like WhatsApp, and their group interactions can help in gathering meaningful data for situational analysis and need assessment. Our focus is to automate the process of filtering relevant information, query-based clustering of pertinent information from a WhatsApp group conversation of a specific volunteer group, so that situation analysis and need assessment can be done more rapidly. We have evaluated our scheme using WhatsApp chat log of a medical volunteer group in two post-disaster scenarios and concluded that it can provide valuable insights about region-specific resource requirements and allocation for effective decision making.
dc.publisherProceedings of the International ISCRAM Conference
dc.publisherInformation Systems for Crisis Response and Management, ISCRAM
dc.subjectDisaster Managemen
dc.subjectEvent Detection
dc.titlePost-disaster situational analysis from WhatsApp group chats of emergency response providers
dc.typeConference Paper
Appears in Collections:Management Information Systems

Files in This Item:
There are no files associated with this item.

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.