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Title: Technology governance challenges in e-government projects: Health information systems in India
Authors: Seetharaman, Priya
Keywords: E-governance
Health IT
IT governance
Issue Date: 2017
Publisher: SCOPUS
ACM International Conference Proceeding Series
Association for Computing Machinery
Series/Report no.: Part F128003
Abstract: Information Technology (IT) governance has been a topic of interest and concern amongst information systems researchers and practitioners alike. Although it has been widely studied in the context of business firms, there is a paucity of research on how technology governance is effected in the e-government context. The importance of this can hardly be exaggerated given the extensive funding in e-government projects and the growing dependence on technology to deliver citizen centric services. This study aims to use secondary data on the Health Management Information Systems project in India, as a single case study to highlight the processes, structures and mechanisms used to effect IT governance in an e-government context while also using the same to highlight potential gaps between the intended governance policy and implementation. Through this, the study aims to highlight the need for more conscious attempts at anticipating and resolving information technology governance challenges in the e-government context. © 2017 ACM.
Description: Seetharaman, Priya, Indian Institute of Management Calcutta, Diamond Harbour Road, Joka, Kolkata, 700104, India
DOI - 10.1145/3047273.3047365
Appears in Collections:Management Information Systems

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